Delete your data

Meta connection data

Remove Adplane through Facebook's Business Integrations settings. When Meta sends its signed removal or deletion request, Adplane erases matching connection data across organizations: the saved Meta identity, token and account details, the builds and proposal threads made through that connection, and stored performance for ad accounts no other connection in the organization can reach. A data-deletion request through Meta returns a confirmation link showing completion after the database deletion succeeds. It does not pause, delete or otherwise change campaigns on Meta.

Choosing “Disconnect” on a connection in Adplane deletes the saved identity, token and account list, and the stored performance of ad accounts no other connection can reach. Builds and proposals that name the ad account stay, so a teammate can keep working with their own login.

Your Adplane account and uploaded files

To delete your whole account, uploaded source or creative files, copied Meta data in uploaded files, or to request help if you cannot sign in, email adam@generalmotion.studio from your registered email address. Include the project or connection you mean. Do not send passwords or access tokens. We will verify the request and confirm its completion by email.

A minimal receipt and keyed identity fingerprint are retained to record the deletion and prevent older in-flight authorizations from restoring it. For operational records or backup copies, include that scope in your request.